Love this microwave very quiet and looks very sleek and modern

Regene provided the best and consistent support for this product

Its a nice microwave but when you cook with the microwave the outside of the door steams up Dont like that part the the 3 fan speeds are not much different from one another Never had Electrolux before and probably wouldnt buy another

I purchased this make and model because I needed a new microwave in a short period of time My kitchen contractor was ready to install the microwave and the original make and model I ordered was not available I literally bought the Electrolux model because it was one of the few microwaves in stock on short notice Its beautiful looking however the cost was 4 times that of the original microwave I ordered I liked that it is also a convection oven a feature that appealed to me since my kitchen was being remodeled and I did not have access to a stove or oven I will say as a convection oven it is very disappointing Baking times take much longer than in a range convection oven On top of that once the oven has been preheated and the food placed inside you have to set the baking time When the time has been completed the oven shuts off even if the food is not done Testing food for doneness at the end of the baking time is a problem because so much heat escapes the oven has turned off and you still need more baking time So then you have to go through preheat all over again to get the oven back to the required temperature and try to figure out how much more time is needed and hope your muffins can finally finish baking I have yet to figure out the necessary adjustments for temperature and time What a hassle In addition the cornbread biscuits and muffins I made remained pale and did not brown The directions say to use the round wire rack during convection baking for good air circulation You cannot turn off the turntable when using convection baking so you need to make sure you use a round or small square pan so the pan can rotate on the turn table Ironically you can only turn off the turntable during microwave cooking not convection baking Note once you have used the wire rack for baking it will be HOT so dont expect to use the microwave feature until the rack is cool enough to remove and set aside safely The oven does come with a wire rack that mounts on the side walls The manual says it is for cooking multiple layers of food They offer no explanation as to how to do that I used this wire rack when baking biscuits while the turn table spun below The manual indicates that it is possible to combine microwave with convection cooking I have not tried this feature and they dont indicate which foods are best cooked this way I probably will not use this feature This over the range model has a ventilation fan Unfortunately the fan is in the middle of the unit and the 4 burners on my range are located at the edges of my range The fan is NOT strong enough even on high to pull the steam to the center so steam from pans flows on both sides of the microwave and onto the cabinets and across the front of the microwave steaming up the glass door What a poor poor design This is a BIG problem as over time the steam will damage my new cabinets Bottom line other than looks I do not recommend this microwave For the money I expected better performance