we have previously had problems with our barely three year old samsung refrigerator i was able to fix that with replacement parts now the temp sensor has gone bad on this oven the refrigerator had problems just past year one year three on the ovenadditionally the burners heat very unevenly the buttons are very sensitive setting the oven temp seems needlessly difficult our samsung dishwasher seems to be okay so far and our washing machine works well

replaced the cooktop glass twice because of a thermal stress crack both times the bottom right burner glass failed in the same pattern

I have had my stove for a little over a year and I found my flat top cracked Trying to find a replacement part has been a nightmare After talking to Sears we were informed that this is a common problem with this flat top It was also hard to keep clean Everything seemed to stick to the glass top even when using special cleaners So now we have to buy a new stove The stove worked amazing Loved all the features Now I am stuck with a broken flat top

Long The stove is working as intended and was well described Its really light so using the included antitip bracket is necessary just to keep it from sliding around when you push the really stiff buttons The entire display bends inward with each push of the various embedded buttons The display controls are cumbersome such as setting the temperature or timer where each push only goes up either 5 degrees or 1 minute respectively unless you push and hold where it races to the top in just a second or two so is impossible to get where you want without doing it push by push Also needs a display brightness control so you can dim it at night too bright The stainless steel and enameled surfaces are like any other similar surfaces and will clean up as such I use the popup stainless steel wipes and it looks brand new every time The glass cooking surface is another story Like other customers my surface was stained within the first week of use and Im completely OCD about a clean kitchen so I always clean immediately when done cooking The one bad spot looks like its on the inside so I dont know how I could have cleaned that before it etched itself into the glass So far I havent found any scratches on the surface and I use a variety of pans cast iron aluminum copper and my good old 30 yearold set of stainless RevereWare It takes a few minutes each and every time the stovetop is used but it basically looks fine when Im done My process is a good spray with dedicated glass stovetop cleaner and a nylon scrubber to loosen everything up and wipe with clean dry soft cloth Then I apply the dedicated glass stovetop paste cleaner with very slightly wet paper towels like Im waxing a car concentrating on any stains that may be left after the first clean That dries to a haze and I finish up with another clean dry soft towel and wisk away any remaining dried paste flecks A lot of work just to use the stove so much that I often opt for other foodspreparation methods now because its just too much sometimes The worst part of the range is the layout of the back burners in relation to the back wall of the cooking area and proximity of the burner control knobs The two small back burners which are the only ones all my small to medium pots will fit on as the instructions say to avoid letting the burner overlap the diameter of the pot or pan Therein lies the problem the burner control knobs are only a few inches above the cooking surface so all but the smallest pots or pans are too close to the knobs and you risk steam or grease burns when you reach for the knobs see pics I could also see potential for damage to the plastic knobs if dish was left simmering for too long on the back burners The constant onoff cycling of the burners is annoying and makes it hard to get a slow boil in a timely manner The oven is adequate and has performed as expected My only complaint is that the wire racks gaps are spaced too far apart and Ive had items fall through A cooking screen solved that The steam clean function is ok but doesnt tough any dripped and baked on stuff that isnt in direct contact with the standing water But afterwards a quick wipe down and it comes mostly clean Overall the value is acceptable as I didnt pay a whole lot more than a nice used stove from the repair place so I accept that this is basically a 5 year or less investment and will learn from it and be better prepared the next time around In the meantime I would have preferred a little better experience from my first brand new stove but if I keep it clean and the electronics hold up it should basically work for what I need

Nice item Right price looks good reliable product nice stainless steel with black glass