Whirlpool 5.0 cu. ft. Smart Front Load Washer with Load & Go™ XL Plus Dispenser WHITE WFW9620HW
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Whirlpool
 
Whirlpool 5.0 cu. ft. Smart Front Load Washer with Load & Go™ XL Plus Dispenser
Model#WFW9620HW ColorWhite
Store Specials
Free Delivery

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Available Color/Finishes
CHROME SHADOW CHROME SHADOW WHITE WHITE
Save $160 Was $ 1,600
$1,440
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Quick Specs

Style: Front Load

Width: 27 inches

Depth: 33 inches

Energy Star: No

Steam Option: Yes

Internal Water Heater: Yes

Rpms: 1160.0

Basket Material: STAINLESS STEEL

Wash Mechanism: HIGH EFFICIENCY

Laundry Capacity: 5.0

Rebates Available

No rebates currently available for this model.

Features
Stay in control and connected from anywhere with a smart front load washer and the Whirlpool® app. Fill the Load & Go™ XL Plus dispenser with detergent and fabric softener once every 40 loads and get notifications when you're running low. And when you need help removing everyday stains, use the front load washing machine s SteamClean option.

12-Hour FanFresh(R) Option

Keep clothes fresh for up to 12 hours after the wash cycle has ended. A built-in fan activates after the wash cycle is over, tumbling clothes for up to 12 hours so you can finish laundry when you're ready.

Intuitive Controls

Let the washer guide you to the right cycle combinations or customize up to 35 of your own to get the right type of fabric care for whatever you're washing.

Load & Go(TM) XL Plus Dispenser

Skip steps with the Load & Go(TM) XL Plus dispenser. Simply add detergent and fabric softener once and skip refills for 40 loads. You'll even get notifications when it's time to refill.

Remote control with the Whirlpool(R) app

Stay in control and connected from anywhere. The Whirlpool(R) App lets you set, start or pause the wash cycle and track progress when you're away, so you can manage laundry day right from your smartphone.

Single Load Dispenser

Use the single load dispenser when you want to wash with a different detergent than the one currently in the Load & Go(TM) dispenser. Additional compartments for bleach and fabric softener make sure any additives get dispensed at just the right time durin

Smart Appliance

Care for your family from your smartphone or tablet.

Steam Clean Option

Clean up after everyday light spills using only heat and 1-1/4 cups of water-no harsh chemicals or cleaners needed. Used periodically to clean light spills on the bottom of the oven, it keeps the oven clean and reduces the need for frequent self-clean cyc

Touchscreen

Get instant access to the settings you use most with a touchscreen that learns, adapts and suggests customized presets based on your family's routines. Create and save up to 30 of your own favorite cycles for even more customized care.

Specifications
Certifications
Energy Star Qualified No
Imef 1.84
Iwf 4.7
Prop65 Standard
Ul Yes
Controls
Automatic Temperature Controls Yes
Control Location Front
Control Type Tap Touch
Eco Monitor/efficiency Monitor No
Electronic Display Type LCD Screen
End of Cycle Signal Yes
Feedback-status Indicators Add Garment; Control Lock; Detergent Low; Door Lock; End; Estimated Time Remaining; Fabric Softener Low; Sensing; Washing
LCD Touch Screen Yes
Cycles
Number of Wash Cycles 35
Washer Cycle Selections Bulky Items; Clean Washer with affresh; Cold Wash; Colors; Delicates; Drain & Spin; Heavy Duty; Normal; Quick; Regular; Sanitize; Towels; Whites; Wrinkle Control
Details
Dryer Interior Light LED
Hoses Included 4ft 4in Drain Hose Included
Internal Heater Yes
Maximum Spin Speed 1,160
Pedestal Options WFP2715HBK; WFP2715HC; WFP2715HW
Stackable Yes
Water Factor 4.7
Water Faucet No
Dimensions
Product Height 38.625
Capacity Iec Canada 5.8
Carton Height 39
Gross Weight 244
Carton Depth 35.25
Carton Width 29
Product Depth 33.25
Net Weight 239
Product Width 27.0
Depth With Door Open 90 Degree 54.875
Electrical
Power Cord Included Yes
Exterior Details
Lid/door Lock Yes
Lid/door Swing Left
Window Yes
Interior Details
Advanced Vibration Control Yes
Automated Dispenser Load&Go™ Dispenser
Automatic Load Size Sensing Technology Yes
Dispense System Detergent, Fabric Softener & Bleach
Fan Type Fan Fresh®
Motor Drive Type Direct Drive
Out of Balance Sensing Yes
Washer Drum Material Stainless Steel
Modifiers
Delay Start Yes
Number of Rinse Options 2
Number of Soil Levels 3
Number of Spin Speeds 5
Number of Wash/rinse Temperatures 5
Number of Washer Options 12
Pre Soak Yes
Spin Speed Selections Extra Fast; Fast; Medium; Off; Slow
Temperature Selections Cold; Cool; Extra Hot; Hot; Warm
Washer Soil Selections Heavy; Light; Normal
Smart Compatibility
Connectivity Amazon Alexa; Android; Google Assistant; iOS
Smart Appliance Yes
Works With App; Remote Access; Voice Controlled; WiFi
Documents
Installation Instruction
Energy Guide
Owners Manual
Download Owner's Manual
Download Warranty
Vibration Control Limited Guarantee Additional Documents
Quick Reference Sheet
Reviews

Average Rating

out of 5 ( 15 Reviews)

5 ★
9
4 ★
2
3 ★
1
2 ★
0
1 ★
3
0-5 of 15 Reviews |

Love my Whirlpool washer!!

by: Nana times 5

Yes, I would recommend this to a friend.

Source: whirlpool.com

My previous whirlpool washer blessed our large family for 20 years Now we r enjoying this amazing washer and so thankful for the technology My phone tells me when my clothes are finished washing

Satisfied

by: Lizz88

Yes, I would recommend this to a friend.

Source: whirlpool.com

Ive had this washer for close to a month now and so far Ive been extremely pleased with the experience I moved into a new house without appliances and was glad to get this installed right away because weve had to do a ton of washing of blankets and towels and other things used in the packing process I thought the auto detergent dispenser would be a nice perk but overall not a big deal However Ive come to really appreciate this feature as it really makes starting a load of laundry take two seconds In two clicks I can run down and get a new load going in between conference calls no problem As someone who works from home this is a game changer I wasnt sure what to expect with the mobile app connection We didnt have internet right away but the minute we did I made an effort to get my machines connected It is nice to have my phone notify when a load is finished or check how long is left As long as the door hasnt been opened to the machine you can also send commands to the unit to do xyz additional washing Mostly this has been a convenience but in all honestly its something I could definitely live without as Im not doing much remotely with my laundry Having the app reminders are nice though because my units are in the basement I could probably turn the chime loud enough to hear upstairs without a problem but I prefer the notice on my phone You also have to set the machine to accept remote directives again with each load not to get the status updates just to perform any actions This is a small hassle but I have to wonder if maybe Im just missing the setting which allows this indefinitely Lastly since we were doing so much laundry with kind of grubby moving blankets etc I noticed my machine looking a bit dirty with attached linthairetc after 10 loads and believe it or not the machine itself brought this to my attention it was right I bought the Affresh washing machine cleaning tablets and I have to say I found it to be very effective Ill try to keep the habit up of using those monthly andor as needed to keep the machine in top condition Overall as long as it continues performing as it has been Ill continue to be a very satisfied customer

Customer Service? No its "Customer Punishment!"

by: Wesley C

Source: whirlpool.com

We were very excited to purchase this washer The large capacity and remote capabilities were very appealing We had it delivered and installed the beginning of October Initially all of the functionality was as promised Lots of cycle options the massive detergent storage was a great feature However from the very beginning the remote app was disappointing Every time I would start the app and connect to the washer the app would quit It would stay connected the second attempt but after reading others comments its clear this is a common issue Whirlpool hasnt updated its app to correct this and its disappointing they dont care to fix such a well documented issue The app issue was livable with so we just got used to this The real disappointment was when the washer stopped working this Veterans Day weekend Error code F4E4 After preforming the recommended hard reset and not solving the machines error I called in for warranty service This is where it just gets mindboggling Whirlpool only uses one authorized service provider for warranty work in the Metro DC area They were not able to schedule a tech to come out and evaluate the issue for nearly 2 weeks They also have told me the techs do not carry parts and only come out to diagnose the issue They will then order parts and return at a later time Its possible we will be out for 34 weeks on a machine that cost us over 1200 dollars and has been in service 5 weeks Whirlpool needs to get their act together Having only one service provider for a major metropolitan area is completely unacceptable There is literally nothing we can do but sit and wait We will now be paying a lot of money for remote laundry services just so our family has clean clothing for the next month Assuming Whirlpool responds to this we will be pursuing a complete return and refund for this machine Thisr new model clearly has issues and isnt reliable Their customer service is more like customer punishment Run away from this machine Go with a model thats been out for longer and with a manufacturer who takes more pride in customer service

Great machine

by: rick1509

Yes, I would recommend this to a friend.

Source: whirlpool.com

Bought this machine and works great sensors are top notch Clothes comes out clean and well spin Only problem is with XL plus dispenser as since I removed and tried to fill closing the lower drawer will not close so unable to use

WARNING DO NOT BUY WHIRLPOOL PRODUCTS

by: Neverbuywhirlpool

Source: whirlpool.com

I am writing to warn anyone who is considering on purchasing a product from this company Let me tell you my story I bought a Washer 5 weeks ago It broke already I then waited 6 days for my service call On the day of the call I was notified that their call center employee did not take down my correct address The appointment was booked on Monday and I received a call on Friday the day of the scheduled service call I asked why I was not notified earlier in the week and they said they did not have an answer for me They issued me a 150 dollar check due to their incompetence I still had to miss another day of work however since I booked Friday off to be home On Monday the Technician comes in and finds out that the part needed to fix it will now need to be ordered I get a call the next day and he says that the part in NO WHERE IN NORTH AMERICA I now am required to wait 10 business days just to see if they can track down the part to my BRAND NEW machine in Europe or Asia Then if they have the part I have to wait until it is shipped Did I mention this machine is 5 weeks old I will now be without a washer for 5 weeks and no one at Whirlpool cares or is willing to stand by their product In all my life I have never dealt with a company who legit doesnt care about a proper resolution I will miss 3 days of work countless hours calling in to get it fixed and oh ya I have to go to the Laundromat to do my Laundry You have been warned proceed at your own discretion Oh and here is the best part if they dont have the part after 10 days worldwide I get a new Machine But I just have to be without a machine for 3 weeks so they can save a few dollars
0-5 of 15 Reviews |

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