I've had my new refrigerator for 6 months now. It is awesome! Spacious and sleek! Absolutely a beautiful feature in my kitchen. The only negative is that it has a high pitched hum that is a bit annoying. Nothing we can do about it though.

LOOKS great but has SO many problems. I spent the extra money on this expensive refrigerator thinking it's a Kitchenaid it must be excellent quality. Boy was I wrong! Bought this at end of March. Thought it was perfect. But then I started to use my new expensive fridge and discovered ... the ice machine takes forever to make the tiniest of cubes that melt so quick they are useless. Don't try to get more because it's EMPTY. The self closing freezer drawer does not work from day one. The filter needed to be replaced after approx 4 months. The cost is $50.00 AND GUESS WHAT? It will STOP making ice completely until you replace it. You have to open both doors to pull out any of the drawers. So much for trying to be energy efficient & open only one door to get something besides inconvenient. There is no room for tall items unless you push back the slide-away shelf which reduces your shelf space drastically. If you have slide-away shelf extended it's not a completely flat surface so items will tip. This is my CURRENT situation. Beginning of September the Fridge started making noise from back panel, everything seemed warm & food started to spoil. Put in a thermometer & see it's reading 58 degrees. So now throw everything away in the fridge & call for service. Takes 1 week to get certified repair person to come look at it & sees solid ice frozen up in back. Apparently fan on compressor stopped working. He states he plans to use a turkey baster with warm water to defrost ice chunk it the back of fridge. He orders parts & leaves. The parts came yesterday. With no call from Kitchenaid or repair company to reschedule, I go to website schedule appt for them to come back & fix - it's ANOTHER WEEK. Can't wait to see what happens next. Reading other reviews & seeing the same problem I can't help to think this isn't over & I've made a terrible mistake buying this refrigerator. Will never suggest this fridge. Should have bought the samsung.

We bought this refrigerator in February and not six month later the ice maker needed to be replaced. NOW the refrigerator isn't getting cold enough to make ice. Our food is chilled but not cold. This is the second time I have called to get this EXPENSIVE refrigerator repaired. We thought to treat ourselves to a nice updated appliance and it has been a horrible experience. I would not recommend spending the extra money on this model. Pretty to look at but it's just not reliable. If you are considering a Kitchen Aid product get a cheaper model and spend the extra money on a extended warranty (you'll need it). My old refrigerator was with a competitors brand and we are considering selling this one and cutting our loss.

Very quiet Easy to find everything...counter depth with refrigerator on top makes it much easier to find everything. I thought we might have a problem with needing to open both doors, but it isn't an issue. Only need to open both doors to open drawers.

I bought this refrigerator in May and only four months later ran into the same compressor issue others have hit. I only wish I knew about it before we made the purchase. The service department we used has been great, but the part is on back-order from kitchenaid. I called customer support directly and it was frankly one of the worst experiences, being passed to parts and back to customer support before getting hung up on. The only information I found was that the parts won't be available for AT LEAST ANOTHER MONTH!! Buyer beware. It's a great refrigerator....when it works. don't expect any help from kitchenaid when it breaks.