We have experienced a fatal failure on our Frigidaire refrigerator compressor failure and have been attempting to discuss concerns through the customer service phone process To say that it has been frustrating would be an understatement I have so far spoken with four individuals all of whom showed zero interest in speaking with a customer much less listening to the issue save one who was initially helpful but has not returned a call as promised nor responded to followup emails The fourth and final individual put me on holdmute with no explanation or warning the line just went quiet during which I waited an additional 10 minutes for any sign they were still there frustrating after waiting 35 minutes for a person to get on the line Prior to that point I was told that there were no notes in the system on prior conversations Weve sent an email to their socialcare address no responseWeve noticed in the review sections on wwwfrigidairecom that a standard reply by the company has been to stress the commitment to customer service Unfortunately this has not been our experience to dateAs part of a kitchen remodel in August 2019 we purchased four 4 Frigidaire appliancesDishwasher FPID2498SFConvectionMicrowave FPM03077FFreezer FPFU19F8RFRefrigerator FPRU19F8RFSince August of 2019 we have experienced issues with three of the above the dishwasher was fixed by an appliance service recommended by Frigidaire the convectionmicrowave was replaced once and had multiple service calls with various services before and after replacement coordinated by Frigidaire customer service It was finally resolved by the same service as the dishwasher at our expense Now the refrigerator needs repair or replacement and I fully expect issues with the freezer at this rate The estimate to repair the refrigerator is nearly 1400 new compressor new evaporator labor miscOur frustration is twofold the appliance has a fatal failure at less than two years old and the customer service experience has been dismal at best unbelievably frustrating rude insulting and completely silent at worstAgain can not recommend

This came with our new build So sharp looking No messy water dispenser on the door Never a shortage of space looks and works fab

This set is impressive in both looks and function The lights inside make finding everything easier

I had been looking for a freezerless refrigerator for quite a while When I found the Frigidaire Professional frig at my favorite hardware store I felt like I had won the lottery It keeps food fresh has plenty of room for my family of 6 and looks great We cant wait to get the matching freezer