Store FAQ Queen City Drive Charlotte Nc - Queen City Audio Video Appliances
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What brands do you carry?
We carry a wide range of the industry's top appliance, mattress, electronics, grill, and furniture brands. Some of which include Beko, Bosch, Frigidaire, Fisher & Paykel, LG, Samsung, GE Profile, Maytag, Speed Queen, Thermador, Enclave Audio, SONOS, Big Green Egg, Sealy, Stearns & Foster, C.R. Laine, and so much more. Visit our brands page to see the full lineup of brands we carry. If you are looking for luxury appliance brands, you can visit our luxury appliance brands page to learn more.
Does Queen City offer financing?
Yes, we offer various payment options and Queen City financing through Wells Fargo Bank, Regional Finance, and Acima.
Do you offer extended warranty options?
Yes, we do offer extended warranty options for our customers to enjoy.
What promotions, discounts, or sales do you have?
Check out our outlet store to get discounts on refrigerators, dishwashers, washers, dryers, and more. Also, browse our rebates page and specials page to see the latest rebates and deals on brands and products you love.
Is the Outlet Store located at 2430 Queen City Drive?
Yes. Our 2430 Queen City Drive location houses our Outlet store in the warehouse of our main location!
Do you offer repair services for appliances or any other products?
We do not directly service any appliances or products. However, we do have a list of area service providers we can recommend based on your location. Please contact us for a list of local service technicians.
What should I know before my products are delivered?
We've prepared helpful videos for you to watch in preparation for your upcoming delivery. Click on the relevant content below. If you have further questions or concerns about your delivery, please contact your product specialist or our delivery team at 704-391-6000 x 3.

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Welcome to our website! As we have the ability to list over one million items on our website (our selection changes all of the time), it is not feasible for a company our size to record and playback the descriptions on every item on our website. However, if you are an American with a disability we are here to help you. Please call our disability services phone line at 704-391-6000 during regular business hours and one of our kind and friendly personal shoppers will help you navigate through our website, help conduct advanced searches, help you choose the item you are looking for with the specifications you are seeking, read you the specifications of any item and consult with you about the products themselves. There is no charge for the help of this personal shopper for any American with a disability. Finally, your personal shopper will explain our Privacy Policy and Terms of Service, and help you place an order if you so desire.