Skip disability assistance statement.

Welcome to our website! As we have the ability to list over one million items on our website (our selection changes all of the time), it is not feasible for a company our size to record and playback the descriptions on every item on our website. However, if you have a disability we are here to help you. Please call our disability services phone line at 800-365-6665 during regular business hours and one of our kind and friendly personal shoppers will help you navigate through our website, help conduct advanced searches, help you choose the item you are looking for with the specifications you are seeking, read you the specifications of any item and consult with you about the products themselves. There is no charge for the help of this personal shopper for anyone with a disability. Finally, your personal shopper will explain our Privacy Policy and Terms of Service, and help you place an order if you so desire.

At Queen City, our goal is to offer the best value with the best product and the best service. In addition to this, we offer our guests in-home consultations as well as installation services.

So, whether you need help creating the perfect home theater, or you simply need a TV or sound system installed, we will provide you with a specialist who will come to you. To request a consultation, installation or submit an inquiry, please complete the following. A representative will contact you as quickly as possible.

 

Service Availability

In-Home Services are currently available to customers who are located near one of our Queen City store locations. Click here to see a list of our store locations and each store's contact information.