Bought this Range Works wonderfully NO issues with it Perfect for my home

After our old stove started acting up we decided it was time to look for another one This had great reviews and many of the newest features such as being able to be synced with your phone and the split oven I thought might be a nice option for kitchens that cannot accommodate double ovens Both ovens do heat up quickly Now the problems and the reasons behind the one star rating This stove is used every day many times a day It was not purchased to be a show piece The oven does not come with a third rack This is a shortfall when you do not use the split oven function a divider you need to insert cannot be used as a rack because it is solid The divider is stored in the drawer at the bottom so now the drawer cannot be used to store pans The top oven does not reach the correct temperature It is off by 50 degrees whereas with most convections you deduct 25 degrees to equal a regular oven temperature The top oven only has a convection oven capability Lately when both ovens are in use at the same time a loud rattling sound occurs The fan which vents on the top of the oven in the back is very loud I tried to find an oven that did not vent in the back of the stove top because it is difficult to keep clean Splatter food can end up in the vent No way to clean it once something gets inside The cook top is nice with many options for pan sizes However it is not wide enough to bridge the gap to your existing counter This requires the purchase of rather ugly expensive side inserts If the glass top was just a half inch wider on each side there would be no issue with this Apparently this is one way to save on cost The glass for some reason is very difficult to clean even with the recommended cleaning products and procedures Our previous glass cooktop was easy to clean The controls are digital and take some getting use to You have to make sure you press the round dial to get everything to start If not it stays in limbo A warning sound would help avoid this problem And if you inadvertently press the dial everything can get turned off etc highly sensitive I hope the dial does not break If it does the oven will not work The owners manual provided with the stove is so vague It is not always possible to access a computer This was an expensive oven that we hoped would be perfect for a cooks kitchen Contacting Samsung by phone and chat has been a nightmare I now have to try to get service on a 2 month old stove

i bought this with a delivery date of 1222 i received confirming texts etc on the morning of 1222 i called them and was informed i would not receive the range until 15 i paid for installation on this particular slide in when it fits up next to the wall there is a 12 gap and you need the stainless steel backplate so food doesnt get knocked behind the range so i paid for installation for nothing there were 5 screws provided to attach the stainless backplate only the side and center holes were drilled through so the backplate is installed with 2 screws missing range top and oven work great the control knob takes some getting used to

this range is not only very aesthetically pleasing but knocks it out if the park with all its features it does have a learning curve but once i was over this small hurdle i couldnt be happier with results i absolutely love this range

When arrived it burned everything adjusted temperature top oven is okay bottom oven temperature is low by 25 degrees Repair person could not fix Have owned for over 6 months still hate baking with it and I used to LOVE to bake Burner surface is always dusty and doesnt clean up after spills